Welcome to the Help Center

Find answers to common questions and learn how Friday works.

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Booking your activity

Helpful guides and answers related to booking your activity.

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Payment & receipts

Helpful guides and answers related to payment & receipts.

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Booking changes & refunds

Helpful guides and answers related to booking changes & refunds.

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Promo codes & credits

Helpful guides and answers related to promo codes & credits.

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On the participation day

Helpful guides and answers related to on the participation day.

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Value Packs

Helpful guides and answers related to value packs.

Frequently Asked Questions

Quick answers to the most common questions

You can book directly on Friday using a valid account and payment method. Details are shown on each experience page.

Age requirements vary depending on the experience. Please check the activity details before booking.

Yes, you can book an experience for friends or family members as long as participant details are provided.

Refund policies depend on the host’s cancellation rules. You can find them on the booking page.

Review meeting points, duration, inclusions, and cancellation policies to ensure the experience fits your plans.